What This Policy Covers
This Cookie Policy explains how Syndicate Casino, operated from Level 13, Suite 1301, 109 Pitt St, Sydney NSW 2000, Australia, uses cookies and similar tracking technologies on https://syndicate-cassino-austalia.com/. It applies to all visitors and registered players accessing the site from Australia.
By continuing to use our website, you acknowledge that cookies may be placed on your device in accordance with the preferences you set. This policy should be read alongside our Terms and Conditions and Privacy Policy, both of which form part of your agreement with us.
What Cookies Are
Cookies are small text files that a website stores on your browser or device when you visit. They are widely used to make websites work more efficiently, remember your preferences, and provide information to site operators.
Cookies are not programs and cannot carry viruses or malware. They cannot access other files on your device. Depending on how long they are set to last, cookies fall into two broad categories:
- Session cookies exist only for the duration of your visit. Once you close your browser, they are deleted automatically.
- Persistent cookies remain on your device for a set period after your visit ends, or until you delete them manually.
In addition to traditional cookies, we may use similar technologies such as web beacons, pixel tags, and local storage objects. For simplicity, this policy refers to all of these collectively as “cookies.”
How Syndicate Casino Uses Cookies
We use cookies for several purposes that directly affect how the site functions and how we manage our obligations under Australian law, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Strictly Necessary Cookies
These cookies are essential for the website to operate. Without them, core features such as account login, session security, and the game lobby would not function correctly. They also support our responsible gambling obligations by maintaining session data that is required under applicable gaming regulations.
Examples of what these cookies do:
- Keep you logged in during your session
- Maintain your deposit limit and self-exclusion status where applicable
- Prevent duplicate form submissions
- Support fraud detection and account security checks
Because these cookies are necessary for the site to work, they cannot be turned off.
Functional Cookies
Functional cookies allow the site to remember choices you make and provide a more personalised experience. They do not track your activity across other websites.
Examples include:
- Remembering your preferred language or region settings
- Storing your last selected game category
- Recalling whether you have previously acknowledged certain notices
You can disable these cookies, but doing so may affect how the site behaves for you personally.
Analytics and Performance Cookies
We use analytics cookies to understand how visitors use the site. This includes which pages are visited most often, where users arrive from, and where they leave. All data collected through these cookies is aggregated and does not identify individual users.
This information helps us improve the performance of the site and make sure the experience meets the expectations of Australian players.
Marketing and Advertising Cookies
Where you have given consent, we may use cookies to show you relevant promotions related to Syndicate Casino. These cookies track whether you clicked on a particular offer or visited a specific page, which allows us to measure the effectiveness of our marketing.
We do not sell data collected through these cookies to third parties. Under the Australian Privacy Principles, you have the right to opt out of receiving direct marketing from us at any time.
Third-Party Cookies
Some cookies on our site are placed by third-party service providers that we work with. These include analytics platforms and payment processors. Third parties operate under their own privacy and cookie policies, and we encourage you to review those policies separately.
We take reasonable steps to ensure that third parties we engage comply with Australian privacy law. However, we are not responsible for the content of external websites or how those parties manage their own data practices.
Cookies and Responsible Gambling
Syndicate Casino takes responsible gambling seriously. Certain cookies on our site serve a specific protective function: they help us apply session limits, recognise returning players who have set deposit or time restrictions, and ensure that self-exclusion settings are enforced correctly.
If you are a player who has registered for self-exclusion or applied any responsible gambling tools through your account, clearing your cookies or using private browsing may interfere with how those settings are applied. We strongly recommend keeping these cookies active if you rely on them for your own protection.
If you have concerns about your gambling habits, you can visit our Responsible Gambling page at any time or contact support directly.
Managing and Controlling Cookies
You have the right to control which cookies are stored on your device, with the exception of strictly necessary cookies. You can manage your preferences in several ways:
Browser Settings
Most browsers allow you to view, block, or delete cookies through their settings menus. The process varies by browser:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Preferences > Privacy and Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and site permissions
Please note that blocking all cookies will prevent some parts of the Syndicate Casino website from working as intended.
Cookie Consent Tool
When you first visit our site, you will be presented with a consent notice that allows you to accept or decline non-essential cookies. You can adjust these preferences at any time.
Opting Out of Analytics Tracking
If you wish to opt out of analytics data collection, you can do so through the browser-level controls described above or by using browser extensions designed for this purpose.
Your Rights Under Australian Privacy Law
Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:
- Know what personal information is held about you and how it is used
- Request access to your personal information
- Ask us to correct inaccurate or outdated information
- Opt out of receiving direct marketing communications
- Make a complaint if you believe your privacy rights have been breached
Cookies that collect personal information, such as identifiers linked to your account, are handled in accordance with our Privacy Policy. If you have questions about how your data is used or wish to exercise any of your rights, please get in touch with us directly.
Data Retention
Persistent cookies remain active for varying periods depending on their function. Analytics cookies are typically retained for no longer than 13 months. Account-related and security cookies may persist longer where required to meet our regulatory obligations under Australian gaming law.
You can delete cookies from your device at any time using your browser settings. Doing so will not delete any personal information stored in your Syndicate Casino account.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our own practices. Any significant changes will be communicated through the site. Continued use of the Syndicate Casino website following any update constitutes your acceptance of the revised policy.
Contact Us
If you have any questions about how we use cookies or about your privacy rights, you are welcome to reach out to our support team:
- Email: support@syndicate-cassino-austalia.com
- Phone: +61 2 8587 1310
- Address: Level 13, Suite 1301, 109 Pitt St, Sydney NSW 2000, Australia
- Hours: Monday to Saturday, 9AM to 6PM